FAQ
Q. How do I contact the OIT Help Desk?
A. The DHR Help Desk may be contact via telephone at 1-800-764-1017 or e-mail at vantive@dhr.state.ga.us
Q. How do I order supplies through OIT?
A. Instructions for ordering supplies through OIT are available by downloading the Ordering Supplies (PDF) file. (Adobe Acrobat format - 11K)
Q. How do I purchase equipment and software through OIT?
A. Information on the process of purchasing equipment and software through OIT is available by downloading the Purchase Equipment & Supplies (PDF) file. (Adobe Acrobat format - 29K)
Q. Where would I find the procedures for ordering hardware or software that are not a part of the OIT hardware or software standards?
A. The procedures for ordering hardware and software are available by downloading the Procedures For Deviations From Standards (PDF) file. (Adobe Acrobat format - 5K)
Q. What are the current hardware and software standards for OIT?
A. The current hardware and software standards are available by downloading the DHR Hardware & Software Standards (PDF) file. (Adobe Acrobat format - 76K)
Q. What are the approved OIT standards for desktops, laptops and printers and the prices?
A. The approved standards for desktops, laptops and printers are available by downloading the Approved Standards for Hardware & Pricing (PDF) file. (Adobe Acrobat format - 98K)
Q. What is ZEN?
A. Detailed information about Novell ZEN is available by downloading the ZENWorks Overview (PDF) file. (Adobe Acrobat format - 308K)
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